My son is moving to Tallahassee 🥲


The Chris List™

My son, Lucas, just loaded the last box into his car. Not a moving truck. His car. That's how little it takes to move a kid's whole life when you really look at it.

A car, some boxes, and about six years of stuff he swore he'd never get rid of and then got rid of in about twenty minutes.

Tallahassee is four hours from here. Not far. Far enough.

I'm proud, obviously. He's going after something. He's not scared of the unknown or the fact that nobody up there knows his name yet.

But I'm scared for him a little. And I miss him already, which is a stupid thing to feel while he's still standing right in front of you.

Here's the part that got me though.

I kept thinking about all the people who are going to meet Lucas for the first time up there. Roommates. Professors. Some agent, someday, who's going to help him buy his first place.

They're going to build a relationship with him from zero. No history. Just what he shows them, one interaction at a time.

That's every single one of your clients, too.

You're always starting from zero with someone. Might as well make it count.

Alright. Let's get into it before I get sappy again.

Here's what is in this week's Chris List:

📝 [C]ontent: The listing that comes with a person still living in it
🛠 [H]ow-To: The 3-click Mac trick your desktop has been begging for
🔬 [R]esearch: The channel with massive ROI that no one uses
🎨 [I]nspiration: How one agent turned crayons into listing appointments
💡 [S]wipes: The script that turns "old-fashioned" into your biggest edge

📝 [C]ONTENT

Listing description that says "no showings, no inspections, and good luck getting the occupant out." 🏚️

A three-bed, two-bath house in Nunn, Colorado just went viral for having the strangest listing terms most people have ever seen.

"NO SHOWINGS and NO PROPERTY ACCESS for inspections or otherwise."

Sold "in its current, unknown, as-is condition."

And the buyer is on their own for "obtaining possession of the property."

Translation: you're buying a house sight unseen, with a person still living inside, and it's your job to get them out.

The home belongs to Tori McMechan, who's lived there since 2006 when her late husband bought it. He died in a car crash in 2010, and the loan he took out in his name alone kicked off a 15-year foreclosure fight she's been losing ever since.

Deutsche Bank ended up with the deed. McMechan sued twice, lost twice, and now the Colorado Court of Appeals has cleared the way for the sale.

Her plan: stay put and force an eviction trial. "They can come on in, but I'm not leaving."

Listed at $215,280, and the internet's reaction is basically one long "wait, what":

"215k and I have to fight to the death. Incredible.

"I've never seen a house being sold as a mystery box."

Why this matters for agents:

This listing went viral because it broke every rule of what buyers expect from a transaction. No tour. No inspection. No guaranteed vacancy. Just a price tag and a legal gray area.

That's a nightmare listing. But it's also a reminder of what your normal listings are silently promising, and what buyers are silently trusting you to deliver.

Every "as-is" clause, every "subject to" contingency, every line in a contract that a buyer skims past assumes someone competent read it first.

That someone is you.

The next time a buyer's eyes glaze over during a contract walkthrough, this is the story to tell them. Not to scare them, but to show them what happens when nobody's translating the fine print.

The agent who slows down and actually explains what "as-is" or "occupied at closing" really means isn't being annoying.

They're the entire reason a deal like this doesn't happen to their client.

Trust isn't built in the parts of the transaction that go smoothly. It's built in the parts most agents rush through.

🛠 [H]OW-TO

Your desktop is a junk drawer. macOS has a built-in fix nobody uses. 🗂️

Shoutout to Steve Pacinelli for this one.

He shared a tip that's stupidly simple and somehow still not common knowledge: your Mac already has a built-in feature that turns a messy desktop into organized, collapsible piles.

It's called Stacks, and it's been sitting in your right-click menu the whole time.

Here's the entire process:

  1. Go to your desktop.
  2. Right-click on any empty spot.
  3. Click "Use Stacks."

That's it. macOS instantly groups every loose file, screenshot, PDF, and download into clean piles based on file type.

Click a stack and it fans open. Click away and it collapses back down.

Want more control? Right-click again and open "Show View Options."

You can sort stacks by date, tags, or name instead of just file type, so if you'd rather group by "everything from this week" than "every PDF I've ever saved," you can.

Why this matters for agents:

Your desktop is where every disclosure, comp sheet, signed contract, and screenshot from a seller text goes to die.

It's the digital version of the pile of mail on your kitchen counter.

And when you're screen sharing on a Zoom with a client or fumbling to find a document mid-call, that clutter is showing.

Turning on Stacks takes 10 seconds and instantly makes you look more organized than you actually are. Do it once and it stays on.

PC users: Windows computers don't have this feature natively, but Fences by Stardock is the closest thing, and honestly does more than Stacks does.

It automatically sorts your existing desktop icons into labeled, collapsible zones, lets you build custom categories, and you can roll up every fence to hide the icons entirely with one click.

It's a one-time $9.99 with a 30-day free trial, no subscription.

Watch the tip here (https://www.instagram.com/reels/DZhkvKZM4Ss/)

Ten seconds to set up. Zero excuses to have a desktop full of 47 random screenshots by Friday.

🔬 [R]ESEARCH

Direct mail gets 4.4% response rate. That's not a typo. 📬

Everyone keeps declaring direct mail dead. The 2026 data says otherwise, and it's not close.

The ANA/DMA Response Rate Report puts direct mail's average response rate at 4.4%.

Social ads land somewhere between 0.1% and 1.0%. Display ads barely register at 0.02% to 0.10%.

Direct mail isn't just winning the response race either. PostcardMania analyzed over 115,000 leads and found direct mail leads generate 509% more revenue than digital ones.

And 84% of marketers say direct mail delivers the highest ROI of any channel they use.

Here's why it's working. People are drowning in digital noise.

58% of consumers say they feel overwhelmed by digital brand messages, and that jumps to 65% among households earning $100K+, your exact buyer and seller pool.

Meanwhile, 39% of consumers say they're unlikely to trust a brand that only shows up digitally.

And before you write this off as a boomer thing: 84% of Gen Z and Millennials say they specifically value brands that blend digital and physical experiences.

The format math matters too. Oversized postcards (6x9 or 6x11) run $0.40 to $1.00 a piece and pull 2 to 4% response.

Personalized letters cost more, $1.00 to $3.00, but climb to 3 to 5%.

Dimensional mailers, actual boxes or objects, hit 6 to 12% response but run $5 to $25 a piece, so they only make sense for your highest-value targets.

Why this matters for agents:

You're fighting for attention in the most crowded inbox in the world. Every other agent is sending the same "Just Listed" email that gets deleted in half a second.

Meanwhile, 80% of the U.S. economy happens offline, but only 44% of marketing spend goes to offline channels.

That gap is sitting there for the agent willing to put a stamp on something.

Three moves to steal this week:

  1. Pull your warmest list first. Past clients, your sphere, people who opened your last five emails but never replied. Mail is more expensive per touch, so spend it on people worth spending on.
  2. Add a QR code to every piece. Campaigns with a trackable link see roughly 9% higher response, and you can't calculate ROI without a way to measure who actually responded.
  3. Sequence it with digital. Send the postcard first. Follow up with an email referencing it two or three days later. The mail piece earns the open, the email closes the loop.

Digital didn't kill direct mail. It just made the agents still using it stand out more than ever.

🎨 [I]NSPIRATION

A Realtor made a coloring book. The local businesses in it started marketing it for her. 🖍️

Megan Sullivan, a Douglas Elliman agent in Greenwich, CT, skipped the digital playbook entirely and went analog.

She built a custom coloring book featuring Greenwich landmarks, local games, and neighborhood trivia, then dropped copies at libraries, ice cream shops, and local events.

Her words: "I have received many buyer and seller leads. It helps keep me top of mind."

Here's the part that makes this more than a cute giveaway.

The local businesses she featured in the book started posting about it themselves.

A local orthodontist office shared photos of their team coloring in the pages on Facebook.

A page from the book showed up on Instagram too, tagged and shared organically by people who had zero reason to promote a real estate agent's marketing material, except that it was genuinely fun.

That's the whole trick. Sullivan didn't ask anyone to share it. She made something worth sharing, gave local businesses a reason to feel included, and let word of mouth (and social proof) do the rest.

Why this works:

Every agent's mailbox game is "Just Listed" postcards and market update flyers that get glanced at for two seconds and tossed.

A coloring book gets picked up, colored in, kept, and talked about. It's the print equivalent of a sticky post.

And when local shops are featured inside it, they become unpaid promoters with their own audiences.

Steal it for your market:

Pick 8 to 12 local landmarks or businesses in your farm area. Parks, coffee shops, the diner everyone loves, the ice cream place with the line out the door.

Include them, then tell them. A quick "hey, you're featured in a coloring book I'm handing out around town" is an easy way to get a local business excited to post about it themselves.

Drop it where families actually are. Libraries, ice cream shops, pediatric offices, town events. Not just your listing appointments.

Don't make it about you. Your name and info go on the back cover, not every page. The landmarks are the star. You're just the one who made it happen.

You don't need a design degree to pull this off either.

Tools like ColorBliss let you generate custom black and white coloring pages and export a print-ready PDF.

Pick your local landmarks, generate the pages, and you've got a farm area coloring book without hiring anyone.

In a market where every agent's postcard looks the same, a coloring book with your neighborhood's actual businesses in it is the kind of thing people keep on the fridge instead of the recycling bin.

📝 [S]WIPES

The "I Still Answer the Phone" Swipes 📞

Walmart, Target, and Dollar General just spent five years and hundreds of millions of dollars ripping self-checkout machines back out of their stores.

Turns out when real money's on the line, people don't actually want to talk to a screen.

Real estate has the exact same problem. Everyone's chasing the algorithm. Instant offers. AI valuations. Chatbots that "qualify" your leads at 11pm.

Here's your counter-move. Steal any of these:

1. The listing presentation opener (say this out loud)

"Before we get into numbers, I want to tell you something that might sound old-fashioned.

I answer my own phone.

Not a call center. Not a bot that texts you back at 2am with a canned response. Me.

You're about to make one of the biggest financial decisions of your life.

So here's my promise: when you call, I pick up. When you have a question at 9pm because you can't sleep, you get a real answer from a real person who knows your file. Not a routing menu."

2. The text before your first appointment

"Quick heads up before we meet Thursday. However you reach me, phone, text, whatever, you're getting me. Not a team member you've never talked to, not an assistant reading a script. I promise you'll never have to explain your situation twice."

3. The social caption

Walmart just spent 5 years and hundreds of millions ripping out self-checkout.

Why? Because when it actually matters, people don't want a machine. They want a person who picks up the phone.

Selling your house is not a self-checkout moment.

You deserve a real person answering real questions. That's what I'm here for. 📞

[Your name] | [phone number]

Why this works: 73% of Gen Z report feeling lonely despite being the most "connected" generation ever, and stores are already proving people will pay for the human option when the stakes are real.

You're not selling nostalgia. You're selling the thing the data says people are actively craving right now.

Thanks for reading the entire list 😁

One more thing before you go.

I called Lucas just to check in. Nothing important. He answered on the second ring and told me about his day like it was no big deal.

It was a big deal to me.

Answering the phone is a small thing until it's the thing you wish someone would do for you.

Keep that in mind this week, with your clients and with your people.

Chris Smith

The Chris List™

Copyright The Conversion Code™ - All Rights Reserved.

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The Chris List

Chris Smith is the bestselling author of The Conversion Code. He co-founded the SaaS marketing platform Curaytor, an Inc. 500 fastest-growing business. As a C-level executive at dotloop, Chris helped lead them to their acquisition by Zillow for $108 million. The Conversion Code has become required reading for marketing courses at colleges like Johns Hopkins University, and Chris Smith is a sought-after lecturer and speaker whose credits include NYU, as well as sold out events with Gary Vaynerchuck and Hubspot, among others. His work has been featured in Adweek, Forbes, Fortune, and many other publications.

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